Privacy Policy

Effective Date: August 24, 2026

GlowSmart Alberta (“GlowSmart Alberta,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, glowsmartalberta.ca (the “Website”), contact us, request a quote, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including when you complete a contact form, request a quote, communicate with us, or otherwise contact our business. This information may include:

    Your name

    Email address

    Phone number

    Property or mailing address

    Information about your lighting needs or project

    Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our Website, such as:

    IP address

    Browser type and version

    Device type

    Operating system

    Pages visited

    Date and time of visits

    Date and time of visits

    Referring website or webpage

    General Website usage information

This information may be collected through cookies, analytics tools, tags, pixels, or similar technologies.

2. How We Use Your Information

GlowSmart Alberta may use the information we collect to:

    Respond to inquiries and requests for information

    Prepare and provide quotes

    Contact you about your project

    Schedule consultations, estimates, or installations

    Provide and manage our products and services

    Communicate with you about your account, project, or service

    Improve our Website, products, and customer experience

    Understand Website traffic and usage

    Maintain Website security and functionality

    Send promotional or marketing communications where permitted by law

    Comply with applicable legal and regulatory requirements

We will only use personal information for purposes that are reasonable and appropriate in the circumstances.

3. Cookies and Website Technologies

Our Website may use cookies and similar technologies to improve functionality, understand how visitors use the Website, and support marketing or analytics activities. Cookies are small files stored on your device that can help a website recognize your browser and remember certain information. We may use third-party services, such as website analytics or tag-management services, that use cookies or similar technologies to collect information about Website usage. You can generally control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

4. Third-Party Service Providers

GlowSmart Alberta may use trusted third-party service providers to help operate our Website and business.

These providers may assist with services such as:

    Website hosting

    Website analytics

    Form processing

    Email and communications

    Scheduling

    Advertising and marketing

    Payment processing

    Information technology and security

Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy requirements. Some service providers may store or process information outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is stored or processed.

5. Marketing Communications

If you provide your contact information to GlowSmart Alberta, we may use it to communicate with you regarding your inquiry, quote, installation, or other services you have requested.

Where permitted by law, we may also send promotional communications about GlowSmart Alberta's products, services, special offers, or other information that may be of interest to you.

You may withdraw your consent to receive promotional electronic communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

6. Disclosure of Personal Information

GlowSmart Alberta does not sell or rent your personal information.

We may disclose personal information when reasonably necessary to:

    Provide requested products or services

    Complete a transaction

    Work with contractors, suppliers, or service providers involved in your project

    Operate and maintain our Website and business

    Protect our business, customers, Website, or property

    Prevent fraud, misuse, or security threats

    Comply with legal obligations, court orders, or lawful requests from authorities

We only disclose information when there is a reasonable business, legal, or service-related purpose for doing so.

7. Protecting Your Information

GlowSmart Alberta takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security of information transmitted to or through our Website.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and meet applicable legal or regulatory requirements. When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

9. Accessing and Correcting Your Information

You may request access to the personal information GlowSmart Alberta holds about you and may request that inaccurate or incomplete information be corrected.

Depending on the nature of the request, we may need to verify your identity before providing access to or making changes to personal information.

To make a privacy-related request, please contact us using the information provided below.

10. Withdrawal of Consent

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain products or services or respond to certain requests.

11. Children's Privacy

Our Website and services are intended for a general audience and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Links to Other Websites

Our Website may contain links to third-party websites, applications, or services.

GlowSmart Alberta is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

GlowSmart Alberta may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or applicable privacy requirements.

When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related concern, please contact GlowSmart Alberta:
GlowSmart AlbertaSundre, Alberta, CanadaPhone: 587-316-7600Email: moc.liamg%40atreblatramswolg
GlowSmart Alberta provides permanent outdoor lighting systems to residential and commercial customers throughout Central Alberta.